{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","altStyle":false,"isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contacteer-ons/klantendienst.html","lastSlugWithoutPopin":null,"slug":"/contacteer-ons/klantendienst.html","location":{"base":"/contacteer-ons/klantendienst.html","queryParams":{}},"data":{"jcr:title":"Serviceverzoek","title":"Klantenservice - Contactformulier - Alpine","breadcrumbname":"Klantenservice - Contactformulier - Alpine","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","disableMultiLanguage":false,"meta_description_seo":"Vul het formulier in om contact op te nemen met de klantenservice van Alpine. Ons netwerk verwerkt je verzoek zo snel mogelijk. ","meta_robots_index":"index","translationWorkflow":"translation","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice21v0_371892061":{"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"large","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Onze klantenserviceteams zijn bereikbaar van maandag t/m
vrijdag van 9.00 uur tot 18.00 uur, met uitzondering van feestdagen.

"}},"slice97v0":{"mandatoryLegend":"* Verplichte velden","helpText":"Kies een onderwerp uit het vervolgkeuzemenu om ons te helpen op je specifieke verzoek te reageren.","vehicleSectionTitle":"Informatie over het voertuig:","titlePrefix":"je verzoek","submitButtonLabel":"volgende","sling:resourceType":"one/components/common/caseform/slice97v0","textIsRich":["true","true"],"formConfig":{"complaint":{"description":"Beschrijf je verzoek","selectLabel":"Selecteer het onderwerp van je verzoek","errorMessage":"Specificeer de details van uw verzoek","types":{"1":{"key":"mutlimedia-services-connectes","type":"Multimedia en connected services"},"2":{"key":"service-apres-vente","type":"After Sales"},"3":{"key":"my-alpine","type":"Mijn klantenaccount: My Alpine"},"4":{"key":"livraison-vehicule","type":"Levering van mijn auto"},"5":{"type":"Ik kan niet met de auto rijden vanwege een reserveonderdeel dat niet beschikbaar is."}}},"attachment":{"errorMessageSize":"De bijlage overschrijdt de maximale bestandsgrootte","errorMessageMissing":"Download een document","formatsLabel":"Toegestane formaten: *.jpg, *.jpeg, *.pdf en *.png. Maximale bestandsgrootte: 5 MB.","isVisible":true,"errorMessageFormat":"Het bestandsformaat van je bijlage wordt niet ondersteund","attachments":{"1":{"title":"Om ons te helpen je verzoek te beantwoorden, dien je de onderstaande documenten in te dienen","isMandatory":false,"introduction":"voorbeeld van/type document dat je dient te verstrekken"}}},"multimediaComplaint":{}},"legalNotice":{"showLegalNotice":false}},"slice21v0":{"backgroundColorWhite":false,"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"small","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Om jouw aanvraag te behandelen en aan jouw verzoek(en) te voldoen, verwerkt Renault Nederland N.V., Groupe Renault, Renault Financial Services en de Alpine dealer de ingevulde persoonsgegevens. Meer informatie over de verwerking van jouw persoonsgegevens door Renault en jouw rechten daarbij, lees je in ons privacy statement.

"}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","slice56vf":{"sling:resourceType":"one/components/common/slice56vF","lom1":{},"lom2":{},"lom3":{},"links":{"1":{"url":"/data-privacy.html","text":"Persoonsgegevens ","type":"link","openInNewTab":false},"2":{"url":"/algemene-voorwaarden.html","text":"Juridische informatie","type":"link","openInNewTab":false},"3":{"url":"/cookies.html","text":"Cookies","type":"link","openInNewTab":false},"4":{"text":"Mijn cookies beheren","type":"cookiesConsent","openInNewTab":false}}}}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Serviceverzoek","url":"/contacteer-ons/klantendienst.html"},{"title":"Contactgegevens","url":"/contacteer-ons/klantendienst/coordonnees.html"},{"title":"Bevestiging","url":"/contacteer-ons/klantendienst/validation.html"}],"currentStepNumber":0,"currentVisualStep":0,"currentPage":0,"totalPage":1,"totalSteps":3,"firstStep":"/contacteer-ons/klantendienst.html","nextStep":"/contacteer-ons/klantendienst/coordonnees.html"},"caseSubmissionError":"Er heeft zich een fout voorgedaan. Probeer het later opnieuw.","formType":"Serviceverzoek","stepperTitle":"Contact opnemen met onze klantenservice","sling:resourceType":"one/components/common/structure/caseFunnelParams","labels":{}},"tyreLabelling":{"frontTyresLabel":"Voorbanden","rearTyresLabel":"Achterbanden","tooltipTitle":"Velgen & energielabels voor banden","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Hier ziet u de bandenlabels die compatibel zijn met uw configuratie.

Door op elk label te klikken of door de QR-code te scannen met de camera van uw smartphone, krijgt u rechtstreeks toegang tot het gedetailleerde productblad voor de betreffende band, rechtstreeks op de website van de Europese Unie.

Vanwege de specifieke kenmerken van de voertuigproductie kunnen er meerdere labels worden weergegeven.

Neem contact op met uw dealer of ga naar https://www.renault.nl/europese-regelgeving-energielabel.html voor meer informatie.

"},"consumptionEfficiencyGraph":{"efficiencyTitle":"Milieuprestatie","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Milieuprestatie","textIsRich":"true","displayEfficiencyGraph":true},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"nl","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"ecologicalParams":{"ecoMalusDetailsLabel":" ","recoveryBonusDisclaimer":" ","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":" ","modelDisclaimerLabel":"Visueel model gepresenteerd met optie(s):","modelDisclaimerTitle":"Wettelijke vermeldingen","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" ","ecoBonusLabel":" "},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","enginesTypes":{"1":{"label":"Engine Label(example : \"Hybrid\")"}}},"ccParameters":{"position":"Bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent"},"professionalParams":{"isPro":false,"sling:resourceType":"one/components/structure/professionalParams"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"transverseParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams"},"seoParams":{"sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"nl-nl","rootPath":"https://easyconnectstore.renault.no/content/alpine/nl/nl.html"},"2":{"language":"be-nl","rootPath":"https://easyconnectstore.renault.no/content/alpine/be/nl.html"}},"sitelangs":{}},"siteParams":{"language":"nl","countryName":"Netherlands","brand":"alpine","country":"nl","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"nl-NL","rtl":false,"country3":"NLD","product":"ALPINE"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","googleAccount":"UA-72813791-1 ","gtmConsentContainerId":"GTM-MJQBHV7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"f9230f09-6e8c-4c1e-9d6f-e1c3d7cccdff","enableConsentMode":true,"pagePolicyLink":"/cookies.html","nobanner":false}},"gigyaParams":{"enabled":true,"dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.alpinecars.nl/contacteer-ons/klantendienst.html"}],"meta":[{"name":"description","content":"Vul het formulier in om contact op te nemen met de klantenservice van Alpine. Ons netwerk verwerkt je verzoek zo snel mogelijk. "},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"contact-us|customer-support","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-SERVICEVERZOEK","formType":"serviceverzoek","formStepNumber":"0","formStepName":"Serviceverzoek"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateBtoFunnel":false,"activateProductPlans":false,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Alpine Nederland","url":"https://www.alpinecars.nl/"},{"title":"Contact opnemen","url":"https://www.alpinecars.nl/contacteer-ons.html"},{"title":"Klantenservice - Contactformulier - Alpine","url":"https://www.alpinecars.nl/contacteer-ons/klantendienst.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/slice56vF","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/professionalParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"dealerLocator":{"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":[],"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}